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顾客感知服务质量的测量与改善——基于关键事件技术的方法
- Date:2018-10-14
- Hits:
Journal:
武汉大学学报(哲学社会科学版)Issue:
1672-7320Translation or Not:
noDate of Publication:
2008-01-01
Current position: Home > Scientific Research > Paper Publications